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Last Updated: December 8, 2025

Terms & Conditions

These Terms and Conditions govern your use of services provided by Golden Writing Corp ("Company", "we", "us", or "our"). By engaging our ghostwriting services, you ("Client" or "you") agree to be bound by these terms.

1.1 Services Provided

Golden Writing Corp provides professional ghostwriting and content strategy services including but not limited to:

  • B2B technology content creation
  • Thought leadership articles and white papers
  • Educational Email Courses
  • LinkedIn content and social media posts
  • Executive communications and editorial production

1.2 Intellectual Property Rights

Upon full payment, all intellectual property rights for the delivered content transfer to the Client. The Company retains no rights to the content and will not use it for any other purpose.

Until full payment is received, all work product remains the exclusive property of Golden Writing Corp. The Client agrees not to use, reproduce, or distribute any materials until all outstanding invoices are paid in full.

1.3 Confidentiality

We maintain strict confidentiality regarding all Client information, business strategies, and proprietary materials. All projects are conducted under non-disclosure principles unless otherwise agreed in writing.

The Company will not disclose Client identity or project details without explicit written permission, except where required by law.

1.4 Client Responsibilities

The Client agrees to:

  • Provide accurate, complete information and materials necessary for project completion
  • Respond to requests for feedback or clarification within agreed timeframes
  • Make timely payments according to the agreed schedule
  • Ensure that any materials provided do not infringe on third-party rights

1.5 Payment Terms

Payment terms are specified in each project proposal or service agreement. Standard payment structures include:

  • 50% deposit upon project commencement
  • 50% balance upon project completion and delivery
  • Monthly retainer invoicing for ongoing services

Invoices are payable within 15 days of issuance. Late payments may incur a 1.5% monthly interest charge. Services may be suspended for accounts more than 30 days overdue.

1.6 Warranties and Disclaimers

The Company warrants that all delivered content will be original work created specifically for the Client and will not knowingly infringe on any third-party intellectual property rights.

While we strive for accuracy, the Company does not guarantee that content will achieve specific business results or outcomes. The Client is responsible for final review and approval before publication or distribution.

1.7 Limitation of Liability

The Company's total liability for any claim arising from services provided shall not exceed the total fees paid by the Client for the specific project in question.

The Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or business opportunities.

1.8 Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with French law. For international clients, disputes shall be resolved through good faith negotiation or mediation before pursuing formal legal action.

Any disputes arising from these Terms or services provided shall be subject to the exclusive jurisdiction of the courts of France.

Delivery Policy

This Delivery Policy outlines the procedures and timelines for delivering completed content to our clients.

2.1 Delivery Timelines

Project timelines are established in the initial proposal or service agreement. Standard delivery timeframes are:

  • Short-form content (LinkedIn posts, articles up to 1,000 words): 3-5 business days
  • Medium-form content (articles 1,000-2,500 words, blog posts): 7-10 business days
  • Long-form content (white papers, e-books, comprehensive guides): 15-30 business days
  • Educational Email Courses: 21-45 business days depending on scope

Timelines begin upon receipt of initial deposit and all necessary materials from the Client. Rush delivery may be available for an additional fee, subject to availability.

2.2 Delivery Methods

Content will be delivered electronically through one or more of the following methods:

  • Email delivery with attached files (Word, PDF, Google Docs)
  • Shared cloud storage (Google Drive, Dropbox, OneDrive)
  • Project management platforms (Asana, Trello, Notion)
  • Direct upload to Client's content management system (when access is provided)

2.3 Review and Revision Process

All projects include a defined number of revision rounds as specified in the service agreement:

  • Standard projects: 2 rounds of revisions included
  • Premium packages: 3-4 rounds of revisions included
  • Additional revisions: Available at hourly consulting rate

Clients have 7 business days from delivery to request revisions. Revision requests must be provided in writing with specific, consolidated feedback. Each revision round will be completed within 3-5 business days of receiving feedback.

2.4 Final Acceptance

Content is considered accepted and final under the following conditions:

  • Client provides written approval
  • 7 business days pass without revision requests
  • Client publishes or distributes the content

Upon final acceptance, the remaining balance becomes due and payable as per the payment terms.

2.5 Delays and Force Majeure

While we strive to meet all delivery deadlines, timelines may be extended due to:

  • Delayed Client feedback or materials
  • Changes to project scope
  • Force majeure events (natural disasters, pandemics, war, etc.)
  • Technical failures beyond our reasonable control

The Company will notify the Client promptly of any anticipated delays and work to minimize impact on project timelines.

Refund & Cancellation Policy

This policy outlines the terms for project cancellations and refund eligibility.

3.1 Cancellation by Client

Clients may cancel projects at any time by providing written notice. Refund eligibility depends on the project stage:

Before Work Commences

If cancellation occurs before any work has begun, the Client will receive a full refund of the deposit minus a 10% administrative fee (minimum $50).

After Work Has Commenced

Once work has begun, refunds are calculated based on work completed:

  • 0-25% complete: 60% refund of total project cost
  • 26-50% complete: 40% refund of total project cost
  • 51-75% complete: 20% refund of total project cost
  • 76-100% complete: No refund available

3.2 Cancellation by Company

Golden Writing Corp reserves the right to cancel a project under the following circumstances:

  • Non-payment or repeated payment delays
  • Client fails to provide necessary materials after reasonable requests
  • Project scope falls outside our ethical standards or expertise
  • Unforeseen circumstances prevent project completion

If the Company cancels a project, the Client will receive a full refund of all payments made, minus compensation for any work already completed at standard hourly rates.

3.3 Subscription and Retainer Services

For ongoing monthly retainer arrangements:

  • Either party may cancel with 30 days written notice
  • Payments are non-refundable for the current billing cycle
  • Unused hours do not roll over to subsequent months unless specified in agreement
  • Services will continue until the end of the current billing period after notice is given

3.4 Refund Processing

Approved refunds will be processed within 10 business days of cancellation approval. Refunds will be issued through the original payment method when possible.

Bank transfer refunds may take 5-10 business days to appear in your account. PayPal refunds are typically processed within 24 hours. Transaction fees charged by payment processors are non-refundable.

3.5 No Refund Circumstances

Refunds are not available under the following circumstances:

  • Change of mind after final acceptance of deliverables
  • Client dissatisfaction not communicated during revision periods
  • Content has been published or distributed by the Client
  • Subjective quality assessments when work meets agreed specifications
  • Completed projects where all contracted work has been delivered

3.6 Dispute Resolution

If you are dissatisfied with content quality or project outcomes, please contact us immediately at adel@la-plume-doree.com. We are committed to addressing concerns professionally and finding mutually acceptable solutions.

All refund disputes will be reviewed by senior management within 5 business days. We will work in good faith to resolve any disagreements before pursuing formal legal channels.

Questions about our policies?

For questions regarding these policies, project inquiries, or to request cancellation or refund, please contact us. We aim to respond to all inquiries within 24 hours.